Prior Welding values ​​your privacy. Therefore, we only process data we need for (improving) our services and handle the information we collect about you and your use of our services with care. We will never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Prior Welding. The effective date for these terms and conditions is May 1, 2021. If a new version is published, previous versions will no longer be valid. This privacy policy informs website users about what information we collect about them, what this information is used for, and with whom and under what conditions this information may be shared with third parties. It also describes how we store user data, how we protect data against misuse, and what rights users have regarding the personal data they provide to us.

If you have any questions about this privacy policy, you can contact our data protection officer, whose details can be found at the end of this privacy policy.

Data processing
The following is a description of how we process user data, where we store it (or have it stored), what security techniques we use, and which parties have access to the data.

Web hosting
Shopify
We use services from Shopify. Shopify processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not considered personal data. Shopify has implemented appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Shopify is obligated to maintain confidentiality under the confidentiality agreement.

E-mail
SBeffect and Shopify
We use the services of SBeffect and Shopify for our regular business email communications. These parties have implemented appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. SBeffect and Shopify do not have access to our mailbox, and we treat all our email communications confidentially.

Payment processor
Mollie
We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address, and city of residence, as well as your payment information, such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymized) data with third parties. All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which it engages third parties. Mollie does not retain your data for longer than is permitted by law.

Order processing, shipping and logistics
The items you order are shipped directly from the factory. Therefore, we must share your name, address, and city of residence with the manufacturer. The manufacturer uses this information solely for the purpose of fulfilling the agreement. If the manufacturer uses subcontractors, they will also share your information with these parties.

Couriers/transporters
The manufacturer uses the services of courier companies/carriers to carry out deliveries. For this purpose, they must share your name, address, and city of residence with the courier/carrier. The courier/carrier uses this information solely for the purpose of fulfilling the agreement. If the courier/carrier uses subcontractors, they will also share your information with these parties.

Purpose of data processing
General purpose of the processing
We use your data solely for the purposes of providing our services. This means that the purpose of processing is always directly related to the order you place. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date—other than at your request—we will explicitly ask for your consent. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations related to the provision of our services. These third parties are all bound by confidentiality based on the agreement between them and us, an oath, or a legal obligation.

Automatically collected data
Data automatically collected by our website is processed to further improve our services. This data (e.g., your IP address, web browser, and operating system) is not personal data.

Cooperation with tax and criminal investigations
In certain cases, Prior Welding may be legally obligated to share your data in connection with tax or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will object to this within the limits of the law.

Retention periods
We retain your data for as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it as a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your (personal) data, so we will retain this data for the duration of the applicable retention period. However, employees will no longer have access to your client profile and any documents we have created as a result of your assignment.

Your rights
Under applicable Dutch and European law, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. Below is an explanation of these rights and how you can exercise them.

In principle, to prevent misuse, we only send copies of your data to the email address we already have on file for you. If you wish to receive the data at a different email address or, for example, by mail, we will ask you to identify yourself. We maintain a record of processed requests; in the case of a request to be forgotten, we record anonymized data. You will receive all copies of data in the machine-readable format we use within our systems.

You have the right to lodge a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection
You always have the right to access the data we process (or have processed) that relates to you personally or can be traced back to you. You can submit a request to this effect to our Data Protection Officer. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address we have on file for you, along with an overview of the processors who hold this data, stating the category under which we store this data.

Right of rectification
You always have the right to have the data we process (or have processed) that relates to you personally or can be traced back to you, corrected. You can submit a request to this effect to our Data Protection Officer. You will receive a response to your request within 30 days. If your request is granted, we will send you confirmation that the data has been corrected to the email address we have on file for you.

Right to restriction of processing
You always have the right to restrict the data we process (or have processed) that relates to you personally or is identifiable from you. You can submit a request to this effect to our Data Protection Officer. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address we have on file that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data we process (or have processed) that relates to you personally or is identifiable to you processed by another party. You can submit a request to this effect to our Data Protection Officer. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties to the email address we have on file for you. In all likelihood, in such a case, we will no longer be able to continue providing services, as the secure linking of data files can no longer be guaranteed.

Right to object and other rights
You have the right to object to the processing of your personal data by or on behalf of Prior Welding in certain circumstances. If you object, we will immediately cease processing your data pending the resolution of your objection. If your objection is justified, we will provide you with copies of the data we process (or have processed) and then permanently cease processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our Data Protection Officer.

Cookies
Google Analytics
Our website places cookies from the North American company Google as part of its "Analytics" service. We use this service to track and obtain reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We have not authorized Google to use the analytics information obtained for other Google services.

Changes to the Privacy Policy
We reserve the right to amend our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Contact details
Prior Welding
Herculesweg 16
4338 PL Middelburg
The Netherlands
E info@priorwelding.nl

Data Protection Officer
Bram van Stel